First responders in the Western Balkans: Strengthening Capacities and Preparedness for a Resilient Future

Authors

  • Vladimir M. Cvetković The University of Belgrade, Faculty of Security Studies, Gospodara Vučića 50, Belgrade, Serbia. Technical University of Leoben, Austria. http://orcid.org/0000-0002-3450-0658

DOI:

https://doi.org/10.18485/ijdrm.2025.7.2.19

Keywords:

first responders, Western Balkans, disaster risk management, capacity building, community resilience, cross-border cooperation, emergency preparedness

Abstract

First responders are crucial to disaster risk management in the Western Balkans, but their capacity and preparedness vary significantly across countries and sectors. To enable comparable, evidence-based insights, this review uses a harmonized Readiness to Respond (R2R) framework across five key sectors: firefighting and rescue, police, emergency medical services (EMS), civil protection, and armed forces. It evaluates national preparedness in the Western Balkans with the goals to (i) assess sectoral and system-wide readiness against international standards; (ii) standardize measurement through the R2R index; and (iii) identify key gaps and practical opportunities to strengthen resilience. The review combines quantitative and qualitative data across six dimensions: Staffing, Equipment & Infrastructure, Training & Education, Legislation & Strategies, Coordination & Governance, and Main Challenges. Sector scores range from 0 to 60, with an overall or system score from 0 to 360, normalized across tiers. Data sources include official documents, international reports, and secondary literature, supplemented by expert judgment when data are missing or inconsistent. No country reaches high readiness (≥281/360); Serbia (275/360) and Montenegro (270/360) score highest but still fall within the medium readiness category. Furthermore, Albania (243/360) is moderate, while North Macedonia (220/360) and Bosnia and Herzegovina (205/360) lag. Police and armed forces generally outperform EMS and civil protection, which face staffing shortages, aging equipment, uneven training, and fragmented governance. Firefighting capacity varies greatly, with Montenegro excelling while others demonstrate modest capability. Montenegro exhibits the most balanced overall profile, whereas Bosnia and Herzegovina ranks lowest due to structural fragmentation, with Serbia and Albania in the middle, and North Macedonia trailing slightly. Four main regional constraints are identified: outdated equipment and infrastructure, persistent human resource shortages (notably in EMS and specialized rescue), weak multi-level coordination, and reliance on external aid for modernization and training. Moving from moderate to high readiness requires lifecycle-based fleet renewal, expanding accredited training and retention programs, harmonizing SOPs and metrics, establishing integrated asset and incident registries, and defining volunteer roles. Countries need to shift from donation-based procurement to multi-year, standards-driven capability development, co-financed through EU/NATO/UN mechanisms. Given shared risks and limited scale, cross-border cooperation—such as mutual aid, pooled aerial firefighting and CBRN assets, and joint exercises—offers the most cost-effective way to build interoperable, resilient first responder systems across the Western Balkans.

Author Biography

Vladimir M. Cvetković, The University of Belgrade, Faculty of Security Studies, Gospodara Vučića 50, Belgrade, Serbia. Technical University of Leoben, Austria.

Assoc. Prof. (Disaster Risk Management) at the University of Belgrade, Faculty of Security, and has been engaged in research in the field of disaster studies for 15 years. He has published over 250 research papers and 20 scientific monographs. He is the founder of the Scientific Professional Society for Disaster Risk Management in Serbia, the International Institute for Disaster Research, and Editor-in-Chief of the International Journal of Disaster Risk Management.

References

1. Agung, M. F. M., Rani, B. M., Millensyah, E. W., Wijayanto, H., Sari, S. M., & Perdana, R. N. (2025). Optimization of a good governance system through synergy and collaboration between leadership and bureaucracy in Indonesia. Gema Publica, 10(1), 1–9.

2. Ahmed, S. (2025). Impacts of flooding disaster risk management policy for resilience building in pastoral and agro-pastoral community: The case of Dassenech, Southern Ethiopia. Interna-tional Journal of Disaster Risk Management, 7(1), 137–162.

3. Ayalew, N. A., & Lema, A. T. (2025). Conflict risk monitoring for conflict prevention in Ethio-pia: The case of Ataye Town, North Shewa, Amhara Region. International Journal of Disaster Risk Management, 7(1), 177–202.

4. Baćilo, I. (2025). Rescue light communication system (RLCS): Enhancing emergency signaling in crisis situations. International Journal of Disaster Risk Management, 7(1), 55–64.

5. Barik, P., Bhuyan, A., & Hodam, S. (2025). University students’ perception, knowledge, and preparedness of flood disaster risk management in Assam (India). International Journal of Disas-ter Risk Management, 7(1), 417–430.

6. Barre, G. S. (2024). Weaknesses of federalism in Somalia and required reforms. East African Journal of Arts and Social Sciences, 7(2).

7. Bela, M., Fisher, J., & Rexhepi, Z. K. (2019). Citizen knowledge and readiness for disasters in the Balkans. Knowledge International Journal, 34(1), 159–175.

8. Beli, A., Renner, R., Cvetković, V. M., Ivanov, A., & Gačić, J. (2025). A cross-national study of disaster risk management: Strengths and weaknesses in Bulgaria, Romania, and Albania with reflections on Serbia. International Journal of Disaster Risk Management, 7(1), 431–460.

9. Bignami, D., Ambrosi, C., Bertulessi, M., Menduni, G., Pozzoni, M., & Zambrini, F. (2024). Gov-ernance strategies and tools towards the improvement of emergency management of natural disasters in transboundary areas. International Journal of Disaster Risk Reduction, 81, 104704.

10. Chenwei, Q., & Lv, Y. (2023). One community at a time: Promoting community resilience in the face of natural hazards and public health challenges. BMC Public Health, 23(1), 17458.

11. Crane, M., Falon, S., Kho, M., Moss, A., & Adler, A. (2021). Developing resilience in first re-sponders: Strategies for enhancing psychoeducational service delivery. Psychological Services, 18(1), 43–52.

12. Crowe, A., Glass, J., Lancaster, M., Raines, J., & Waggy, M. (2017). A content analysis of psycho-logical resilience among first responders and the general population. SAGE Open, 7(2), 1–12.

13. Cvetković, V. & Šišović, V. (2024). Capacity Building in Serbia for Disaster and Climate Risk Education. Disaster and Climate Risk Education Insights from Knowledge to Action, edited by Ayse Yildiz and Rajib Shaw, book series Disaster Risk Reduction, Springer Nature Singapore Pte Ltd., 152 Beach Road.

14. Cvetković, V. (2013). Interventno-spasilačke službe u vanrednim situacijama [Emergency and rescue services in emergencies]. Beograd: Zadužbina Andrejević.

15. Cvetković, V. M. (2019). Risk perception of building fires in Belgrade. International Journal of Disaster Risk Management, 1(1), 81–91.

16. Cvetković, V. M. (2024). Tactical Approaches to Protection and Rescue in Traffic Accident-Induced Disasters. Firefighting and rescue operations in the aftermath of traffic accidents in-volving electric vehicles. International scientific and practical conference, Collection of Papers, 87-97.

17. Cvetković, V. M., Dragašević, A., Protić, D., Janković, B., Nikolić, N., & Milošević, P. (2022). Fire safety behavior model for residential buildings: Implications for disaster risk reduction. Inter-national Journal of Disaster Risk Reduction, 73, 102981.

18. Cvetković, V. M., Renner, R., & Jakovljević, V. (2024). Industrial disasters and hazards: From causes to consequences—A holistic approach to resilience. International Journal of Disaster Risk Management, 6(2), 149–168.

19. Cvetković, V. M., Tanasić, J., Renner, R., Rokvić, V., & Beriša, H. (2024). Comprehensive risk analysis of emergency medical response systems in Serbian healthcare: Assessing systemic vulnerabilities in disaster preparedness and response. Healthcare, 12(19), 1962

20. Cvetković, V., Nikolić, N., Nenadić, R. U., Ocal, A., & Zečević, M. (2020). Preparedness and pre-ventive behaviors for a pandemic disaster caused by COVID-19 in Serbia. International Journal of Environmental Research and Public Health, 17(11), 4124.

21. Cvetković, V., Nikolić, N., Ocal, A., Martinović, J., & Dragašević, A. (2022). A predictive model of pandemic disaster fear caused by coronavirus (COVID-19): Implications for decision-makers. International Journal of Environmental Research and Public Health, 19(2), 652.

22. Cvetković, V., Renner, R., Aleksova, B., & Lukić, T. (2024). Geospatial and temporal patterns of natural and man-made (technological) disasters (1900–2024): Insights from different socio-economic and demographic perspectives. Applied Sciences, 14(18), 8129.

23. Cvetković, V., Šišović, V. (2024). Community Disaster Resilience in Serbia. Belgrade: Scientific-Professional Society for Disaster Risk Management.

24. Cvetković, V., Tanasić, J., Ocal, A., Kešetović, Ž., Nikolić, N., & Dragašević, A. (2021). Capacity development of local self-governments for disaster risk management. International Journal of Environmental Research and Public Health, 18(19), 10406.

25. Dada, K. S. J., Hamza, J. M., & Mohammed, H. A. (2025). Disaster risk management in libraries and information centers: Global strategies, challenges, policy and recommendations. Interna-tional Journal of Disaster Risk Management, 7(1).

26. Dayberry, L., & Fisher, J. (2023). Applied Learning on A Study Abroad: Teaching Community Emergency Preparedness in the Balkans. Journal of Applied Learning in Higher Education.

27. Denkova, E., Zanesco, A., Rogers, S., & Jha, A. (2020). Is resilience trainable? An initial study comparing mindfulness and relaxation training in firefighters. Psychiatry Research, 285.

28. Doody, C., Robertson, L., Cox, K., Bogue, J., Egan, J., & Sarma, K. (2021). Pre-deployment pro-grammes for building resilience in military and frontline emergency service personnel. The Cochrane Database of Systematic Reviews, 12.

29. Draçi, P., Kraja, G., & Themelko, H. (2022). The Regional Cooperation of the Western Balkans and the Challenges on the Path of Integration in the European Union. Interdisciplinary Journal of Research and Development.

30. Drury, J., Carter, H., Cocking, C., Ntontis, E., Guven, S. T., & Amlȏt, R. (2019). Facilitating Col-lective Psychosocial Resilience in the Public in Emergencies: Twelve Recommendations Based on the Social Identity Approach. Frontiers in Public Health, 7.

31. EM-DAT. (2023). The International Disaster Database. Centre for Research on the Epidemiology of Disasters (CRED). Retrieved from https://www.emdat.be

32. Fedajev, A., Panić, M., & Živković, Ž. (2024). Western Balkan countries’ innovation as determi-nant of their future growth and development. Innovation: The European Journal of Social Science Research, 38(3), 447–475.

33. Gafuri, A., & Muftuler-Bac, M. (2020). Caught between stability and democracy in the Western Balkans: A comparative analysis of paths of accession to the European Union. East European Politics, 37(2), 267–291.

34. Grozdanić, G., Cvetković, V., Lukić, T., & Ivanov, A. (2024). Comparative analysis and predic-tion of sustainable development in earthquake preparedness: A cross-cultural perspective on Montenegro, North Macedonia, and Serbia. Preprint.

35. Grozdanić, G., Cvetković, V., Lukić, T., & Ivanov, A. (2024). Sustainable earthquake prepared-ness: A cross-cultural comparative analysis in Montenegro, North Macedonia, and Serbia. Sus-tainability, 16(8), 3138.

36. Guo, J., Mallinson, D., Ortiz, S., & Iulo, L. D. (2024). Collaborative governance challenges in en-ergy efficiency and conservation: The case of Pennsylvania. Utilities Policy, 85, 101721.

37. Hanspal, M. S., & Behera, B. (2024). Role of emerging technology in disaster management in In-dia: An overview. International Journal of Disaster Risk Management, 6(2), 133–148.

38. Hanspal, M. S., & Behera, B. (2025). Disaster management laws in India: Past, present, and fu-ture directions. International Journal of Disaster Risk Management, 7(1), 115–136.

39. Hearne, E. (2025). Improving the efficiency of public investment in infrastructure in Belgium. Selected Issues Papers, 25(1), 1–18.

40. Imperiale, A., & Vanclay, F. (2021). Conceptualizing community resilience and the social di-mensions of risk to overcome barriers to disaster risk reduction and sustainable development. Sustainable Development, 29(4), 627–640.

41. Inusa, M., Nnaemeka, E. C., Nyomo, J. D., Osawe, I. E., Obadaki, Y. Y., Ismail, A., … Bichi, A. A. (2025). Nature and extent of flood risk downstream of the Kubanni Dam, Kaduna State, Nige-ria. International Journal of Disaster Risk Management, 7(1), 1–14.

42. Ivanov, A., & Cvetković, V. (2016). Prirodne katastrofe – geoprostorna i vremenska distribucija [Natu-ral disasters – Geospatial and temporal distribution]. Skopje: Fakultet za bezbednost.

43. Janković, L., Cvetković, V. M., Gačić, J., Renner, R., & Jakovljević, V. (2025). Integrating psycho-social support into emergency and disaster management, and public safety: The role of the Red Cross of Serbia. International Journal of Contemporary Security Studies, 1(1), 55–73.

44. Jiang, J., Jie, & Chen, X. (2024). Multi-regional collaborative mechanisms in emergency resource reserve and pre-dispatch design. International Journal of Production Economics, 265, 109161.

45. Jovičić, R., Gostimirović, L., & Milašinović, S. (2024a). Use of new technologies in the field of protection and rescue during disasters. International Journal of Disaster Risk Management, 6(1), 111–122.

46. Jovičić, R., Gostimirović, L., & Milašinović, S. (2024b). Use of new technologies in the field of protection and rescue during disasters. International Journal of Disaster Risk Management, 6(1), 111–122.*

47. Joyce, S., Shand, F., Lal, T., Mott, B., Bryant, R., & Harvey, S. (2018). Resilience@Work mindful-ness program: Results from a cluster randomized controlled trial with first responders. Journal of Medical Internet Research, 21(2), e12894.

48. Jurišić, D., & Marceta, Z. (2024). Collaborative gaps: Investigating the role of civilian-religious authority disconnection in psychosocial support provision during the 2014 floods. International Journal of Disaster Risk Management, 6(2), 1–18.

49. Kaim, A., Bodas, M., Camacho, N. A., Peleg, K., & Ragazzoni, L. (2023). Enhancing disaster re-sponse of emergency medical teams through “TEAMS 3.0” training package—Does the multi-disciplinary intervention make a difference? Frontiers in Public Health, 11(1), 1150030.

50. Kanteler, D., & Bakouros, I. (2024a). A collaborative framework for cross-border disaster man-agement in the Balkans. International Journal of Disaster Risk Reduction, 81, 104506.

51. Kanteler, D., & Bakouros, I. (2024b). A collaborative framework for cross-border disaster man-agement in the Balkans. International Journal of Disaster Risk Reduction, 108, 104506.

52. Kanteler, D., & Bakouros, I. (2024c). Enhancing cross-border disaster management in the Bal-kans: A framework for collaboration part I. Journal of Innovation and Entrepreneurship, 13(1), 1–28.

53. Kaplan, J., Bergman, A., Christopher, M., Bowen, S., & Hunsinger, M. (2017). Role of resilience in mindfulness training for first responders. Mindfulness, 8(5), 1373–1380.

54. Karmaker, R. (2025). Stray dogs in urban Bangladesh: A zoonotic disaster risk and policy chal-lenge. International Journal of Disaster Risk Management, 7(1), 245–260.

55. Kelmendi, K., & Hamby, S. (2022). Resilience after trauma in Kosovo and Southeastern Europe: A scoping review. Trauma, Violence, & Abuse, 24(7), 2333–2345.

56. Ketelaars, E., Gaudin, C., Flandin, S., & Poizat, G. (2024). Resilience training for critical situation management: An umbrella and a systematic literature review. Safety Science, 165, 106311.

57. Kollias, C., Messis, P., Stergiou, A., & Zouboulakis, M. (2024). Governance quality in Western Balkan countries: Are they converging with the EU? Journal of Contemporary European Studies, 33(4), 590–609.

58. Lieberherr, E., & Ingold, K. (2019). Actors in water governance: Barriers and bridges for coordi-nation. Water, 11(2), 326.

59. Liu, J., Guo, Y., An, S., & Lian, C. (2021). A study on the mechanism and strategy of cross-regional emergency cooperation for natural disasters in China—Based on the perspective of evolutionary game theory. International Journal of Environmental Research and Public Health, 18(21), 11624.

60. Manoj, B., & Baker, A. (2007). Communication challenges in emergency response. Communica-tions of the ACM, 50(3), 51–53.

61. Marceta, Z., & Jurišić, D. (2024). Psychological preparedness of the rescuers and volunteers: A case study of 2023 Türkiye earthquake. International Journal of Disaster Risk Management, 6(1), 25–39.

62. Matewos, K. (2025). Domestic hiking tourism for post-COVID recovery and transformation. In-ternational Journal of Disaster Risk Management, 7(1), 283–300.

63. Matkovski, B., Đokić, D., Zekić, S., & Jurjević, Ž. (2020). Determining food security in crisis con-ditions: A comparative analysis of the Western Balkans and the EU. Sustainability, 12(23), 9924.

64. Matkovski, B., Zekić, S., Đokić, D., Jurjević, Ž., & Đurić, I. (2021). Export competitiveness of agri-food sector during the EU integration process: Evidence from the Western Balkans. Foods, 11(1), 10.

65. Metić, A. (2025). The significance and role of police officers in building the school as a safe en-vironment for all students. International Journal of Contemporary Security Studies, 1(1), 17–24.

66. Milan, C. (2018). Refugees at the gates of the EU: Civic initiatives and grassroots responses to the refugee crisis along the Western Balkans route. Journal of Balkan and Near Eastern Studies, 21(1), 43–60.

67. Milenkovic, D. (2025). Theoretical, institutional and organizational aspects of the integrated disaster risk reduction system: Towards a deeper understanding of disaster resilience in Serbia. International Journal of Contemporary Security Studies, 1(1), 175–190.

68. Mukherjee, M., Abhinay, K., Rahman, M. M., Yangdhen, S., Sen, S., Adhikari, B. R., … Shaw, R. (2023). Extent and evaluation of critical infrastructure, the status of resilience and its future di-mensions in South Asia. Progress in Disaster Science, 17, 100275.

69. Mustapha, S., Agha, M., & Masood, T. (2022). The role of collaborative resource sharing in sup-ply chain recovery during disruptions: A systematic literature review. IEEE Access, 10, 115603–115623.

70. Nunnari, E. (2008). The former Yugoslav Republic of Macedonia. International Trade Statistics Yearbook 2017, Volume I, 455–463.

71. O’Toole, M., Mulhall, C., & Eppich, W. (2022). Breaking down barriers to help-seeking: Prepar-ing first responders’ families for psychological first aid. European Journal of Psychotraumatology, 13(1), 2065430.

72. Obergassel, W., Xia-Bauer, C., & Thomas, S. (2023). Strengthening global climate governance and international cooperation for energy-efficient buildings. Energy Efficiency, 16(3), 1–32.

73. Öcal, A. (2021). Disaster management in Turkey: A spatial approach. International Journal of Dis-aster Risk Management, 3(1), 15–22.

74. Ocal, F. E., & Torun, S. (2025). Leveraging artificial intelligence for enhanced disaster response coordination. International Journal of Disaster Risk Management, 7(1), 235–246.

75. Olson, D., Leitheiser, A., Atchison, C., Larson, S., & Homzik, C. (2005). Public health and terror-ism preparedness: Cross-border issues. Public Health Reports, 120(1), 76–83.

76. Peters, B. (2018). The challenge of policy coordination. Policy Design and Practice, 1(1), 1–11.

77. Ponder, W., Walters, K., Simons, J., Simons, R., Jetelina, K., & Carbajal, J. (2022). Network anal-ysis of distress, suicidality, and resilience in a treatment-seeking sample of first responders. Journal of Affective Disorders, 314, 97–105.

78. Ramakrishnan, K., Yuksel, M., Seferoglu, H., Chen, J., & Blalock, R. (2022). Resilient communi-cation for dynamic first responder teams in disaster management. IEEE Communications Maga-zine, 60(3), 93–99.

79. Ravikumar, A., Larson, A., Myers, R., & Trench, T. (2018). Inter-sectoral and multilevel coordi-nation alone do not reduce deforestation and advance environmental justice: Why bold contes-tation works when collaboration fails. Environment and Planning C: Politics and Space, 36(8), 1437–1457.

80. Renner, R., Cvetković, V., & Lieftenegger, N. (2025). Dealing with high-risk police activities and enhancing safety and resilience: Qualitative insights into Austrian police operations from a risk perception and group dynamic perspective. International Journal of Contemporary Security Studies, 1(1), 91–110.

81. Sarkar, S. (2025). Smart life safety jacket for rescuers. International Journal of Disaster Risk Man-agement, 7(1), 367–384.

82. Schout, A., & Jordan, A. (2005). Coordinated European governance: Self-organizing or centrally steered? Public Administration, 83(1), 201–220.

83. Shahverdi, B., Tariverdi, M., & Miller-Hooks, E. (2020). Assessing hospital system resilience to disaster events involving physical damage and demand surge. Socio-Economic Planning Sciences, 70, 100729.

84. Simona, T., Taupo, T., & Antunes, P. (2021). A scoping review on agency collaboration in emer-gency management based on the 3C model. Information Systems Frontiers, 25(2), 291–302.

85. Song, M., Hwang, J., & Seo, I. (2024). Collaboration risk, vulnerability, and resource sharing in disaster management networks. Australian Journal of Public Administration, 83(1), 112–127.

86. Sopha, B. (2023). Barriers to coordination among humanitarian organizations: Insights from practitioners in a developing country. Proceedings of the IEEE International Conference on Industri-al Engineering and Engineering Management (IEEM 2023) (pp. 475–479).

87. Tan, L., Deady, M., Mead, O., Foright, R., Brenneman, E., Bryant, R., & Harvey, S. (2024). Yoga resilience training to prevent the development of posttraumatic stress disorder in active-duty first responders: A cluster randomized controlled trial. Psychological Trauma: Theory, Research, Practice and Policy, 16(2), 123–136.

88. Trbojević, M., & Radovanović, M. (2024). Disaster management in the Western Balkans territory – Condition analysis and conceptualisation of the cross-border cooperation model. Journal of Homeland Security and Emergency Management, 21(2), 243–271.

89. Tushabe, G., Rukundo, P. M., Kaaya, A. N., Nahalomo, A., Nateme, N. C., Iversen, P. O., … Rukooko, A. B. (2025). Retrogressive or misplaced priorities? An assessment of public expendi-ture for food security and disaster risk reduction in Uganda. International Journal of Disaster Risk Management, 7(1), 15–38.

90. UNDRR. (2023). Global Assessment Report on Disaster Risk Reduction (GAR, 2023). United Nations Office for Disaster Risk Reduction. Retrieved from https://www.undrr.org.

91. Vidović, N., & Beriša, H. (2025). Economic aspects of cyber security: Socio-financial conse-quences of cyber attacks. International Journal of Contemporary Security Studies, 1(1), 149–162.

92. Vračević, N. (2025). Strategic roles of private military companies: The evolution and privatiza-tion of warfare in the context of contemporary global conflicts. International Journal of Contempo-rary Security Studies, 1(1), 163–174.

93. Wang, S. S., & Bollmann, A. (2024). A strategy for rolling out climate de-risk insurance through regional collaboration. Asia-Pacific Journal of Risk and Insurance, 18(2), 1–19.

94. Wild, J., Greenberg, N., Moulds, M., Sharp, M.-L., Fear, N., Harvey, S., Bryant, R. (2020). Pre-incident training to build resilience in first responders: Recommendations on what to and what not to do. Psychiatry, 83(2), 128–142.

95. Yanakiev, Y., Bernal, S. L., Navajo, A. M., Stoianov, N., Pérez, M. G., & Martin, C. C. (2023). Ap-proach to harmonisation of technological solutions, operating procedures, preparedness and cross-sectorial collaboration opportunities for first aid response in cross-border mass-casualty incidents. Proceedings of the 18th International Conference on Availability, Reliability and Security (pp. 1–10).

Downloads

Published

2025-12-24

How to Cite

Cvetković, V. M. (2025). First responders in the Western Balkans: Strengthening Capacities and Preparedness for a Resilient Future. International Journal of Disaster Risk Management, 7(2), 361–384. https://doi.org/10.18485/ijdrm.2025.7.2.19

Most read articles by the same author(s)

1 2 > >> 

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.